EXCHANGE/RETURN POLICY
(Applicable On Every Product Not Listed Under Flash Sale TAB)
We want you to be happy with your Blugravity purchase!
– We offer free 14-day no-questions-asked returns/exchanges on both Prepaid and COD orders.
– Shipping charges not to be refunded for any orders
– If you choose return on
1. Prepaid order, you’ll get a refund on your original payment mode within 5-7 working days after pickup
2. COD order, you’ll receive a refund on the selected payment mode with 5-7 working days post pickup
– Please allow us 7 days to process all returns and exchanges.
– Please ensure returned items are unworn and undamaged.
– Please note that we don’t allow any returns or exchanges for Flash Sale products